Annual Boarding Consent Form - Per Pet

    **  For the safety of all our boarding pets, ALL required vaccinations must be current PRIOR to boarding admission.  If your pet has never been to our facility, please email a copy of the vaccination history to rowananimalreception@gmail.com when you submit this form if you have not already done so. 

    Pets with overdue vaccinations will not be admitted to boarding.  Patient safety is our number one priority and we appreciate your understanding in this matter.

    We have recently made some changes to our boarding reservation policy and drop-off / pick-up procedures.  Please take a moment to review this on our Boarding page.  If you have any questions, please call 704-636-3408 to speak with a team member.

    Client Information

    Pet Information

    Reservation Information

    ​All boarding charges are per night.  Charges are incurred each evening after closing hours.

    DROP-OFF TIMES:  Monday - Friday  2:00pm - 5:00pm;   Saturday 10:00am - 11:00am
    • Boarding for the first night is complimentary if boarding 3 days or more.
    PICK-UP TIMES:  Monday - Friday  8:30am - 11:00am;    Saturday  8:30am - 10:00am
    • I understand that if I need to change my pick-up date and I fail to give at least 24-hours notice or do not pick my pet up during the specified pick-up times that additional boarding fees may be incurred.
    Behavior
    I understand that if my pets are boarding together they may be separated if they show cage aggression, food aggression or any other unforeseen behavioral change.  This is to ensure the safety of your pet and our staff during their stay.
    Walking
    All dogs are walked two to three times a day.  They are returned to cleaned kennel with fresh water.

    Feeding

    • I understand that if I choose not to bring my pets' food from home, my pet will be offered a Sensitive Skin and Stomach dry food as provided by Rowan Animal Clinic.
      • ​*Please Note*  For pets receiving our clinic diet: If canned food is requested, we feed i/d prescription canned food which is offered at additional cost (price/can).​
    • ​I understand that if I choose to bring my pets' food from home, it should be measured and packaged into enough individual feedings for the duration of their stay with Rowan Animal Clinic and should be labeled with my pets' name.  I understand I should provided clear feeding instructions for my pet including the frequency of feeding (AM only, PM only, or AM and PM).  If I choose to provide treats for my pet, I should provide clear instructions for when treats should be given.  
      • ​Canned diets do not need to be measured into individual meals.

    Personal Items

    Rowan Animal Clinic provides plenty of bedding, bowls, and toys for your pet.
    • I understand that if I choose to bring my pets' favorite toy and/or bed that it should be labeled with my pets' name.  I also understand that these items may be removed if my pet decides to destroy the item or to be cleaned if needed.
     
    *Please Note*
    For safety reasons, we do not leave collars or harnesses on your pet while in our facility.  If your pet must be walked with a harness due to medical reasons, please be sure to indicate this at drop-off.

    Medication / Medical Problems

    • I understand that if my pet needs to have mediation administered while boarding that all medication should be clearly labeled and clear instructions should be provided for administration.  I also understand that I should indicate at drop-off when the next dose of medication is due to be given.
    • I understand that I should indicate at drop-off if my pet has been experiencing any medical problems prior to boarding with Rowan Animal Clinic.

    Vaccination

    Current vaccinations given by a licensed Veterinarian are essential for the protection of all animals in our care.  Pets with overdue vaccinations will not be admitted to boarding.  Upcoming vaccinations and preventive care exams can still be updated while boarding with us for your convenience.  
    • It is our policy that all dogs MUST be current on DHLP, Bordetella, Rabies, and the Bivalent Canine Influenza vaccinations in order to board with us.  ​
    • It is our policy that all cats MUST be current on FVRCP and Rabies vaccinations in order to board with us.​

    If your pet was vaccinated at a clinic other than Rowan Animal Clinic, please e-mail updated vaccination records prior to your pets stay with us to rowananimalreception@gmail.com

    Flea and Tick Policy

    Pets that arrive with fleas and/or ticks will be administered a treatment at an additional cost.  We strive to protect our other guests and kennels from flea and tick infestation.
    *Please Note*
    In the event that your pet is found to have ticks upon arrival, the only treatment option available is a 30 day treatment.

    Medical Care Policies

    *Please Note*:  These services will come at an additional charge.  Pets are not directly monitored outside of normal business hours.

    Non-emergent Medical Care Policy

    If we have not heard from you within 24 hours, Rowan Animal Clinic will proceed with treatment deemed medically necessary.

    Medical Emergency Care Policy

    Informed Consent